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Creating a Senior-Centric Shopping Experience You can download this content after soft registration.

by Johanna Chan, Friday, Apr 12, 2013

Asia’s leading chain drug retailers are offering precise healthcare solutions and services to compete for the rising share of senior shoppers. Our March store tour visit in Hong Kong shows how A.S. Watson and Dairy Farm International segment their retail space into a highly specialized health and wellness center.

Tags: A.S. Watson Group, Boots, Dairy Farm International Holdings, Demographics, Health & Wellness Positioning, Health & Wellness Services, Hong Kong, Merchandising Innovation, Private Label, Shoppability

Octopus Cards to Launch Mobile Wallet in June You can download this content after soft registration.

by Johanna Chan, Thursday, Mar 14, 2013

The world’s first contactless payment provider, Octopus Cards is launching its mobile wallet and online payment services in June this year.

Tags: Front-End Trends/Innovation, Hong Kong, Mobile Retailing and Marketing, Payments (Mobile), Technological Retail Market Drivers

Foreign Retailers in China: In-Store Innovations You can download this content after soft registration.

by Johanna Chan, Friday, Feb 22, 2013

RNG recently compared the Brand Support Index at major foreign retailers in China, indicating the competitive differentiators of RT-Mart and Metro’s merchandising strategies. Although both Walmart and Tesco incorporated fresh food and ready-to-eat deli elements into their stores, RT-Mart demonstrated a better localization strategy towards product assortment and categorization. The following table details how each foreign retailer evolves in this emerging market with its in-store innovations and [...]

Tags: Auchan, China, Merchandising Innovation, Metro Cash'n Carry, RT Mart, Shoppability, Tesco, Walmart

Foreign Retailers in China: Marketing & Product Placement Comparison You can download this content after soft registration.

by Johanna Chan, Friday, Feb 22, 2013

Tags: Auchan, China, Market Development Models, Metro Cash'n Carry, RT Mart, Shopper Marketing, Tesco, Walmart

Foreign Retailers in China: Challenges and Opportunities You can download this content after soft registration.

by Johanna Chan, Friday, Feb 22, 2013

RNG recently compared the Brand Support Index at major foreign retailers in China, indicating the competitive differentiators of RT-Mart and Metro’s merchandising strategies. Although both Walmart and Tesco incorporated fresh food and ready-to-eat deli elements into their stores, RT-Mart demonstrated a better localization strategy towards product assortment and categorization. The following table presents the challenges and opportunities for each of the retailer:

Tags: Auchan, China, Competition, East Asia, Market Development Models, Metro Cash'n Carry, RT Mart, Store Network, Tesco, Walmart

2013 Chinese New Year Holiday Sales Round-up

by Johanna Chan, Friday, Feb 22, 2013

Total retail sales during the week-long Spring Festival increased 14.7% from last year to 539 billion yuan (US$85.5 billion) according to the Ministry of Commerce. The holiday sales figure was down from a 16.2% growth in 2012 and the least since a 13.8 percent gain in 2009.

Tags: China, Cultural and Behavioral Drivers, GDP - National Accounts, Sa Sa International, Seasonal Merchandising

Octopus: The Smart Card Payment in Hong Kong You can download this content after soft registration.

by Johanna Chan, Friday, Feb 8, 2013

The Octopus card is a contactless smart card used by major retailers in Hong Kong for electronic payments. It was first launched in 1997 to eliminate the use of coins at public transportation systems. 95% of Hong Kong residents between the ages of 16 and 65 now own an Octopus card. The utilization of radio frequency identification (RFID) chip and near field communication (NFC) technology allows users to interact with merchants with its “touch and go” system. The use of the smart cards has now [...]

Tags: Asia/Pacific, Hong Kong, Loyalty (Digital Shopper Marketing), Octopus Card, Payments (Digital Shopper Marketing)

In-Store Trends in Hong Kong

by Johanna Chan, Wednesday, Feb 6, 2013

RetailNet Group’s recent store tour visits in Hong Kong revealed some of the emerging in-store trends in this mature and saturated Asian market.

Tags: A.S. Watson Group, Asia/Pacific, Cultural and Behavioral Drivers, Dairy Farm International Holdings, Demographics, Health & Wellness Positioning, Hong Kong, Mannings, Market Place by Jasons, Merchandising Innovation, ParkNShop, Shoppability, ThreeSixty

Top 10 Strategies to Win with Seniors in Japan

by Johanna Chan, Friday, Jan 25, 2013

This brief presentation summarizes the top merchandising strategies used by Japanese retailers in targeting the aging shoppers in the country.

Tags: Asia/Pacific, Demographics, Health & Wellness Services, Japan, Merchandising Innovation, Shoppability, Societal Retail Market Drivers

Key Takeaways from Credit Suisse 2013 Global Market Outlook

by Johanna Chan, Thursday, Jan 24, 2013

Credit Suisse presented its Global Market and China Economic Outlook in Hong Kong last week discussing the potential impact of the US fiscal deal, Europe’s progress towards solutions and the emerging hard currencies. Credit Suisse Chief Regional Economist for non-Japan Asia presented his view on China’s economic soft-landing and urbanization.

Tags: Asia/Pacific, China, Economic Retail Market Drivers, Europe, North America, Political/Regulatory Retail Market Drivers, USA

New Senior Shopping Carts at Maruetsu Petit You can download this content after soft registration.

by Johanna Chan, Friday, Jan 18, 2013

New shopping carts in Japan allow senior shoppers to safely walk the aisles with the improved walking aid design.

Tags: Demographics, Japan, Maruetsu, Maruetsu Petit, Merchandising Innovation, Shoppability, Societal Retail Market Drivers

3 Reasons Why Isetan Mitsukoshi Is Shifting to Specialty Retail and Looking Overseas

by Johanna Chan, Sunday, Jan 6, 2013

The aging population, slowing economy and booming e-commerce in Japan have pushed its biggest department store retailer to shift its stores towards specialty retail and overseas for growth opportunities.

Tags: Industry Dynamics, Isetan, Isetan Mitsukoshi Holdings, Japan, Market Development Models, Mitsukoshi, Services, Small Format/Express Retailing, Store Network, Store Regeneration

Aging Population and Deferral Trends Prevail in Hong Kong

by Johanna Chan, Thursday, Jan 3, 2013

Hong Kong's retail landscape over the next three decades will be driven socially by a shrinking population, an aging demography, and a rising dependency ratio.

Tags: Asia/Pacific, Demographics, Hong Kong, Population and Addressable Market, Societal Retail Market Drivers

Decoding Family Dollar's Strong Consumables Sales You can download this content after soft registration.

by Johanna Chan, Thursday, Dec 20, 2012

Major discounters chain, Family Dollar reported a healthy 5.4% comparable store sales concluding its flourishing year in the midst of economic recovery. Consumables in the forth quarter increased 16.1% as the strongest category of all. RNG's recent store tour highlights the assortment of consumables at Family Dollar that competes with major big-box retailers at a lower price point.

Tags: Discounters, Family Dollar, Store Regeneration, USA

Starbucks' Aggressive Domestic Expansion Coupled with Teavana Acquisition You can download this content after soft registration.

by Johanna Chan, Friday, Dec 14, 2012

After the closure of 1,000 stores in the United States during the recession, Starbucks announced their effort to accelerate their store growth by 3,000 in the Americas over the next 5 years.

Tags: Acquisition/Divest/Merge, Financials, Results, KPI, Franchise/Affiliate/Coop, Latin America, North America, Starbucks, Store Network, USA

2012 Holiday Store Tour Highlights You can download this content after soft registration.

by Jisi Guo, Johanna Chan, Logan Gallogly, Michelle Sweat, Tuesday, Nov 20, 2012

Three days prior to Black Friday, RNG analysts visited the following major big-box and seasonal specialty retailers to reveal how retailers are preparing for this holiday season. Retailers are recreating a new shopping experience by integrating in-store pricing with endless aisles, unique service offerings and bundled deals to combat the potential impact of showrooming from online competitors.

Tags: Best Buy, CVS Caremark, Dollar Tree, JC Penney, Lord & Taylor, MACY's, Merchandising Innovation, Nordstrom, Sears Holdings, Seasonal Merchandising, Sports Authority, Staples, Store Based vs Ecommerce, Target, TJX, USA, Walmart, Whole Foods Market, Williams-Sonoma

Carrefour’s Expected Move to Sell Indonesia Unit for Cash You can download this content after soft registration.

by Johanna Chan, Tuesday, Nov 20, 2012

In today’s headline, Carrefour agreed to sell its remaining 60% stake in Indonesia to its local joint venture partner, CT Corp. It is the fifth international market that Carrefour has sold in the last 6 months, following its footsteps in Colombia, Malaysia, Greece and Singapore. Unlike the disposals in the other markets, the Carrefour banner name will be changed to Trans Carrefour in the next five years under the franchise agreement with CT Corp.’s subsidiary Trans Retail.

Tags: Carrefour, Indonesia, Market Development Models, Organization Effectiveness, Store Network

Carrefour's Market Exits Continue: Malaysia and Singapore You can download this content after soft registration.

by Jisi Guo, Johanna Chan, Friday, Nov 9, 2012

The world’s second largest retailer, Carrefour disposed two of its Asian markets amid deteriorating domestic sales and increasing financial leverage.

Tags: Carrefour, France, Malaysia, Optimization & Operational Excellence, Organization Effectiveness, Singapore, Store Network

OTC Merchandising in Hispanic Metro Areas

by Johanna Chan, Michelle Sweat, Friday, Nov 9, 2012

In the healthcare industry in particular, the continuation of Affordable Care Act and the increasing demand in at-home remedies have generated an increasing demand for over-the-counter (OTC) merchandises in Hispanic Metro Areas. This presentation includes examples of national and Hispanic grocers with OTC aisles and in-store shopper marketing towards the multicultural population, along with facts on the Hispanic demographic data.

Tags: Cultural and Behavioral Drivers, Demographics, Political/Regulatory Retail Market Drivers, Societal Retail Market Drivers, USA

Indonesia STEIP Overview

by Johanna Chan, Mary Sullivan, Michael Rogosa, Nate Holmes, Friday, Nov 2, 2012

While not as often discussed as the BRIC countries (Brazil, Russia, India, China), Indonesia is a rapidly developing and modernizing country which is drawing the attention of multi-national companies looking for growth markets. Here we will examine a few key economic, societal, political, and industry drivers impacting the retail landscape.

Tags: Economic Retail Market Drivers, Indonesia, Industry Dynamics, Societal Retail Market Drivers, STEIP - Retail Market Drivers, Technological Retail Market Drivers

UNIQLO Launches Online Shopping in the U.S.

Thursday, Oct 25, 2012

Fast Retailing's UNIQLO has officially launched its online shopping site www.uniqlo.com for customers throughout the U.S.

Tags: E-Commerce Commercialization, Fast Retailing, Market Development Models, USA

China's Third Quarter Shows Signs of Stabilizing Growth You can download this content after soft registration.

by Johanna Chan, Thursday, Oct 18, 2012

China's economy in the third quarter shows a continual slowdown in GDP growth coupled with signs of rebound in domestic consumption and industrial production. Driven by China's stabilizing growth, foreign retailers in China are scaling down their robust expansion in the country.

Tags: China, Consumption, Economic Retail Market Drivers, GDP - National Accounts, Inflation & Currency

Discounters Channel Update: Dollar General and Family Dollar

by Johanna Chan, Tuesday, Oct 9, 2012

During the second quarter, a strong performance is shown in the Discounters channel amid a slow economic recovery in the United States. The following updates provides a summary of the major initiatives taken by Dollar General and Family Dollar that targets the expansion of grocery and fresh items in-store. Both players have taken major steps to become more relevant to their customers by changing their merchandise mix and store layout.

Tags: Discounters, Dollar General, Economic Retail Market Drivers, Family Dollar, Store Network, Store Regeneration, USA

Walmart Ends Its Receipt Comparison Tool, Keeping Local Walmart Challenges You can download this content after soft registration.

by Johanna Chan, Thursday, Oct 4, 2012

Coupling with its Ad Match campaign, Walmart launched an online price-comparison tool in 3 cities in summer 2012. The testing program was in plan to be expanded to other parts of the U.S. as stated on its website. In less than 3 months, the official site is now closed and the “See for Yourself” campaign is only active on the 3 micro-sites for each city. The local Walmart Challenge sites highlights testimonials videos from its shoppers, showing a side-to-side view of item prices from its local [...]

Tags: North America, Retail Branding & Marketing, Survival Pricing & Promotion Strategies, USA, Walmart

Global Retail Innovation: Convenience

by Johanna Chan, Friday, Sep 28, 2012

Robust global urbanization has driven the importance of convenience for retailers to stay relevant to today's customers. According to the World Urbanization Prospects by the United Nations, the world population living in urban areas is projected to gain 2.6 billion, passing from 3.6 billion in 2011 to 6.3 billion 2050. Preference for future shoppers will trend towards retailers that offers the most efficient shopping experience and prepared food merchandise. This presentation summarizes [...]

Tags: Brazil, Canada, Central America/Caribbean, Central Asia, Central/Eastern Europe, East Asia, E-Commerce Commercialization, Mexico, Middle East, North Africa, Oceania, Small Format/Express Retailing, South America Ex. Brazil, South Asia, Southeast Asia, STEIP - Retail Market Drivers, Sub-Saharan Africa, USA & Puerto Rico, Western Europe

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