Falabella reinvigorates store in Chile with digital integration

Source: df, Tuesday, May 14, 2019

Falabella has reopened its store in Lon Angeles, Chile - reinvigorating it with new digital and customer service capabilities. Spread across an area of 6,600 sq m, the store has been enhanced with the integration of a first in-store online platform for furniture. Other novelties include a fragrance bar in the perfumery section.

Customers can access Falabella's entire furniture range using a large LED touch screen as well as dedicated iPads. Additionally, a button system in the fitting rooms allows customers to request direct assistance and the click and collect service. (Spanish language)